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inclusive marketing

Life Of A Marketing Girl

The New Age Store Experience – Zara launch an augmented reality app for in-store shoppers

March 19, 2018

The New Age Store Experience – Zara launch an augmented reality app for in-store shoppers

Coming to a Zara store near you, From April 2018, the Spanish fashion empire Inditex (Zara) will be introducing augmented reality app for in-store shoppers. What does this mean? The new innovative, the function will show models wearing selected Zara looks from its ranges when a mobile phone is held up to a sensor within the store or designated shop windows and customers can click through to buy the clothes. The Business Of Fashion reference states, that the mega fashion house is set to introduce the future thinking experience specifically targeted for younger Zara customers who are in their 20’s and 30’s.

Zara is already renowned for their fast work rate to bring couture and catwalk fashion trends in a matter of days to the high street! I personally could speak for a wide majority of my generation to say that Zara is the go-to for designer-led styles at a high street price point.

 

This is a great innovative development within the fashion industry. As some retail houses are currently struggling to monitor consumers spending power due to financial, social and economic constraints which tighten up the retail market. For Inditex they seem to be nowhere near red and are focusing on following their consumer’s behaviour. Tapping into mindset strategy and using that as a key marketing toolkit and development a new store experience strategy to lure in new and existing customers.

With digital being the future for GenZ and Millennials forefront, Zara is investing in their younger consumers through their new reality display!

The New Age Store Experience - Zara launch an augmented reality app for in-store shoppers

To me, this is a win-win concept. When it comes to brand disruption and not only through an online journey but through in-store experience. Merging two strongest elements within a customers shopping experience. It has been issued that H&M are preparing launch a similar augmented system. But for now, expect to see 120 Zara stores worldwide who will have this within their stores for customers to interact when they visit the store.

It is exciting when brands continue to test new services, it shows the potential that comes with agile and flexible ways of working as a business. Reacting to mindset milestones and implementing activity to engage new consumers. As an avid shopper, it is something to be excited about, as it conquers a lot of practical queries you may come across when shopping. It actually will solve a few when shopping for example;  personal shopping, styling and showing you further diverse options. This is because the system will also enable models to pop up on packages of online purchases delivered to customers, showing alternative outfits.

Innovation is the key, and Inditex is using key mindset insights to tackle and conquer new height which is an exciting concept I the retail fashion industry.

A thumbs up from the Life Of A Marketing Girl team!

Xx

Life Of A Marketing Girl

Style and Truth Ethos – Nailed by Jigsaw’s Immigration Campaign

October 23, 2017

Style and Truth Ethos – Nailed by Jigsaw Immigration Campaign

Generally, some may say for a brand to center a campaign around a controversial political issue such as immigration is a big risk. Well, Jigsaw did that boldly and proudly and it worked!

Jigsaw

Jigsaw- Immigration Fall Campaign

Jigsaw recently launched a new campaign built around celebrating immigration as part of their promotion for its autumn/winter collection.

If you are commuting through central London you will have seen major ad campaign posters taking over Oxford Circus tube station in London and The Times website, as well as many print publications such as Stylist magazine, Metro newspaper, The Independent as well as across social and digital activity. The aim is to show how Jigsaw sources materials from across the world while making the point that without diversity its products couldn’t be made! Which is a strong global message to stand for inclusion and diversity 

For this particular brand campaign, Jigsaw teamed up with Ancestry to help aid communicating the message of diversity and inclusion within the fashion industry! Celebrating the fact there are 45 different nationalities working within the Jigsaw business.

Led by agency The Corner, the campaign fits into a wider strategy and business ethos to stand for something other than just its product but the people who are responsible for making the clothes, or where the material is sourced. Jigsaw brand is now letting consumers know that they have a social purpose as part of its ‘Style and Truth’ ethos that was launched back in 2014.

Jigsaw

Jigsaw’s Marketing Director Alex Kelly expanding on the brands campaign idea and shared with Marketing Week that,  looking at the fashion industry and realised no one talks about the benefits of immigration or the debt we all owe to it,”One of our products could have Mongolian wool, Turkish satin, Chinese silk and Italian buttons, so the campaign will celebrate that diversity at a product level but also a broader level too with the DNA tests all our employees are doing. If other fashion brands follow suit then that’s great because there seems to be a lot of fear in this industry around taking a stand.

Jigsaw

Key Learnings

  • Brands should take more responsibility of taking a social stand within society as designers.
  • Explore what your brand vision is and look to include your ethos within your brand and seasonal campaigns. (you are what you say and show you are to your consumers) e.g. Jigsaw’s brand was built on immigration so they told you and showed you!
  • It is a big risk to be outspoken on political views, however, backed up by research and purpose it is a winning formula to captivate and engage your audience. And create a stronger relationship with your customers on a deeper emotional level.
  • Jigsaw is a great example of a brand that is championing for diversity and inclusion. Racism is a constant topic being challenged within all industries today especially fashion. Jigsaw is contributing to the solution by making diversity imperative to their consumer communication strategy!
Olivia Gold – Life Of Marketing Girl! x

 

Life Of A Marketing Girl

Why Inclusive marketing should be on your agenda in 2017!

March 5, 2017

Are we finally seeing inclusive marketing to the industry – I’ll let you be the judge!

With the breakthrough of young creatives taking the internet into their own hands and creating their own channels to produce original content. We now have our friends and friends of friends acquiring the same amount followers, impact and even engagement comapred to some of your favourite brands. Upon analysis a first thought is; yes finally we don’t need to be a model, celebrity or a known person to seen or heard, you can just be yourself!

But with new ground-breaking campaigns by the likes of L’Oréal Paris and Nike, they have infused a marketing strategy that will open the minds of traditional marketers. That is called Inclusive Marketing!

What is Inclusive Marketing?

Inclusive marketing is simply marketing that doesn’t target one demographic and doesn’t rely on the traditional stereotypes we set up of ourselves and other people.

Why Inclusive marketing should be on your agenda in 2017!

Traditional marketing strategy is centred on demographics as it relates to the products or service in question. For example, A Gucci customer could be seen as demographically: White, middle class, male or female, who works In the city. However what about the young black girl who loves luxury fashion or the millennial Asian entrepreneur who mixes high end and high street fashion.

Demographics is a 2D way to breakdown people and things to make singular. In 2017 with the voice of your customers in your Instagram comments, Snap chats, YouTube reviews and on Twitter who are fearless twitter finger consumers ready to be heard at their digression in less than 40 characters. It will be highly isolating to bench-mark people against old fashioned stereotypes and statistics based on race, gender, religion and class. Yes they play a factor but are not the substance of your customer and justify a brands report to back their marginalised marketing campaign attempts.  

Why Inclusive marketing should be on your agenda in 2017!

Sportswear giant Nike launched a culturally rich, empowering campaign that pays homage to Middle Eastern athletes and explores the challenges young Arab women aspiring to a professional sporting career may face. Yes, there are achingly cool close-ups of the signature Nike swoosh but this bold campaign goes far beyond selling hi-tech breathable sportswear, it delivers the region’s spirit and millennial outlook on what it is to be a Nike woman in the Middle East circa now.

Now that’s inclusive and powerful, go Nike!

Life Of A Marketing GirlTips and Take away:

  • Accommodate diversity as an imperative strategy guideline, for a cross global execution
  • Show sensitivity, less face value gratification and more emotive touch points as communications tools
  • Don’t lose focus on your target audience, however still consider other groups within your business development and follow through to activation launch.
  • Change the game – Change the way people think. Inclusive marketing should be strategy in ALL marketing teams. It should be heightened to fit the needs and wants of your business product and service and not be dismissed.

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